Contact

bschaffneratx@gmail.com

Resume

 

Professional Summary

Innovative and user-driven Senior UX/Product Designer with 18 years of experience transforming complex business goals into elegant, intuitive digital experiences across finance, automotive, energy, and gaming industries. Proven expertise in end-to-end UX design, wireframing, prototyping, and research-driven decision-making. Known for strong collaboration across cross-functional teams and successful delivery of B2C and B2B SaaS solutions on web, mobile, and desktop platforms. Adept at leading design initiatives, mentoring junior designers, and aligning strategies with measurable outcomes.

Operational Skills: User Research, Wireframing Design, Usability Testing, Prototype Creation, Persona Development, Journey Mapping, Competitive Analysis, Agile Workflow, Responsive Design, Stakeholder Engagement, Accessibility Standards, Task Prioritization, Feature Planning, A/B Testing, Workflow Automation, Documentation Strategy, Product Strategy, Customer Insights, Performance Metrics, Iterative Design

Technical Skills: Figma Expertise, Adobe XD, Sketch App, Axure RP, InVision Prototyping, Design Systems, UI Libraries, Jira Software,, Illustrator CC, Photoshop CC, Zeplin Handoff, Component-Based UI, Mobile UI, Desktop UX, SaaS Platforms, Design Audits

Leadership Skills: Team Mentorship, Design Leadership, Project Oversight, Design Strategy, Product Alignment, UX Evangelism, Stakeholder Liaison, Cross-Functional Teams, Vision Communication, Training Facilitation, Team Collaboration, Executive Reporting, Resource Planning, Creative Direction, Process Improvement, Culture Building, Knowledge Sharing, Innovation Coaching

Strategic Thinking, Conflict Resolution

Senior UX Designer
Edward Jones (Contract via TEKsystems) | May 2023 – Feb 2025

  • Collaborated with product managers to align UX strategies with business outcomes.

  • Designed wireframes and high-fidelity prototypes using Figma.

  • Led cross-functional collaboration with distributed agile teams.

  • Advocated for user needs through research and testing.

  • Contributed to large-scale financial UX initiatives across platforms.

  • Supported design documentation and stakeholder communication

Senior UX Designer
Austin Capital Bank (Credit Strong) | Mar 2021 – Jan 2023

  • Launched two SaaS products: Revolv and Instal, improving customer engagement.

  • Led full lifecycle design projects from research through launch.

  • Mentored junior designers, fostering team growth.

  • Conducted qualitative and quantitative user research.

  • Partnered with Marketing to align product messaging and campaigns.

  • Delivered mobile-first B2C/B2B UX experiences.

Senior UX Designer
COX Automotive | Mar 2020 – Jan 2021

  • Led redesign of Media Management and Vehicle Merchandising systems.

  • Developed high-fidelity visuals and tested prototypes with end-users.

  • Identified design optimizations in partnership with PMs and engineers.

  • Conducted user research to drive iterative improvements.

  • Delivered consistent B2B product enhancements.

  • Promoted design thinking culture through internal collaboration.

Lead UX Designer
Daito Design | Sep 2019 – Mar 2020

  • Managed a team of two designers on projects for a Fortune 100 energy client.

  • Translated complex requirements into intuitive design solutions.

  • Partnered with engineering to validate and refine prototypes.

  • Delivered four large-scale projects on time and under budget.

  • Drove creative ideation for enterprise platforms.

  • Provided strategic UX input at the product level.

Senior UX Designer
Zynga | Jan 2017 – Sep 2019

  • Designed mobile UX for Game of Thrones Slots Casino and Boggle with Friends.

  • Conducted usability tests and gathered player insights.

  • Produced wireframes and interactive prototypes.

  • Collaborated with engineers and PMs to ship high-impact features.

  • Improved player retention through user-centered design updates.

  • Delivered engaging game interface designs at scale.

Senior Interaction Designer
National Instruments | Sep 2015 – Dec 2016

  • Partnered with developers to define and deliver technical UX flows.

  • Authored documentation for product-level UI guidelines.

  • Aligned UX efforts with business strategy.

  • Drove usability improvements across LabVIEW interfaces.

  • Iterated designs based on stakeholder and user input.

  • Integrated accessibility and design standards.

UI/UX Designer
Baker Hughes | Apr 2014 – Sep 2015

  • Redesigned drilling and acquisition software interfaces.

  • Developed a tablet POC to reduce duplicate data entry.

  • Improved tool inventory interface based on user input.

  • Delivered cross-platform design assets.

  • Facilitated user testing sessions.

  • Ensured alignment with brand and technical specs.

UI/UX Designer
Dedo Interactive | Jun 2012 – Mar 2014

  • Created wireframes and visuals for enterprise and retail applications.

  • Led design for Neiman Marcus’ digital initiatives.

  • Utilized Axure, Illustrator, and InVision for prototyping.

  • Delivered solutions for iOS, desktop, and kiosk platforms.

  • Collaborated with developers to bring ideas to life.

  • Participated in cross-functional brainstorming and design sprints.

CORE COMPETENCIES & ACHIEVEMENTS

  • 18 Years of UX/UI Design

  • B2B/B2C SaaS Expertise

  • Mobile & Web Design

  • Agile Product Development

EDUCATION

THE SAVANNAH COLLEGE OF ART AND DESIGN

SEP. ‘99 - MAR.’04

Savannah, Ga.

B.FA Photography 2004